• Where are you located?
• We are Located in Visalia, CA.
• What is your turnaround time?
• Our standard processing time is 1-3 business days (Monday-Friday) excluding holidays. If the item you ordered is currently out of stock, we will contact you via email to let you know about the delay and/or offer you alternative options.
• If you need your order to be shipped out immediately, please contact us before your purchase to ensure your shipping date. 
• What are the shipping options?

** Preferred Shipping Methods

Business days are counted from the day shipped to the next business day as one day and so on. This does not include Saturdays, Sundays or holidays.

• What is your return policy?
• Items may be exchanged or returned within 5 days of the delivery date. Any items returned for credit are subject to a 15% re-stocking fee. Items exchanged for equal or greater value are not subject to the re-stocking fee, customer just pays the shipping charges to get the exchange shipped out to them. Shipping fees are non-refundable. Items must be returned in the original condition.
• How do I make changes to an order I’ve already placed?
• Please contact us at reinasboutiquee1@gmail.com. If your order has not yet been prepared, we can accommodate your request.